Privacy Policy

Privacy Policy

Effective Date: June 6, 2025

Neuro Pro Wellness LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.neuroprowellness.com, contact us by phone or email, or interact with us in other ways.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website.


1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and details you provide through forms (such as your condition or reason for inquiry).

  • Communication Information: Text message opt-in data, appointment scheduling details, and email correspondence.

  • Technical Information: IP address, browser type, operating system, and website usage data collected through cookies or analytics tools.

  • Payment Information: If you make payments, we may collect limited payment details, though we do not store credit card numbers directly.

 

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide services.

  • Schedule and manage appointments.

  • Improve our website, services, and customer experience.

  • Send appointment reminders, updates, or educational resources.

  • Send SMS text messages (with your consent).

  • Comply with legal, safety, or regulatory requirements.

 

3. SMS Messaging Policy

By providing your mobile phone number and opting in, you agree to receive text messages from Neuro Pro Wellness LLC.

  • Message frequency: 2–4 times per week, based on client needs.

  • Messages may include appointment reminders, wellness updates, and client support.

  • Message and data rates may apply.

  • You can opt out at any time by replying STOP. For help, reply HELP or contact us at [email protected].

  • We do not sell or share your mobile phone number with third parties.

 

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information only in these circumstances:

  • With service providers who help us operate our business (such as website hosting or email systems).

  • For legal or safety reasons if required by law, regulation, or legal process.

  • With your consent for specific purposes.

 

5. Cookies & Tracking Technologies

Our website may use cookies or analytics tools to improve user experience and track site performance. You may disable cookies in your browser, but some features of the site may not function properly.


6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.


7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content, security, or privacy practices of those websites.


8. Children’s Privacy

Our services are intended for adults. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us so we can delete it.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.


10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Neuro Pro Wellness LLC
📍 136 Route 10, East Hanover, NJ 07030
📧 Email: [email protected]
📞 Phone: 914-297-8712